Return & Refund, Cancellation Policy

Shipping Policy:

  • Our products, under the brand name The Frost India, are shipped within 24 hours of order placing.
  • Estimated delivery time is within 3-5 days.

Return Policy: Returns are accepted within 7 days, but only for manufacturing defects and size issues. If you wish to initiate a return, please contact us at thefrostindia@gmail.com.

Terms & Conditions:

  • The product should be in its original condition.
  • Kindly pack the product(s) properly to prevent damage during transit.
  • An email should be sent immediately to thefrostindia@gmail.com with details (order number, full name, address, and description) if you want to initiate a return due to manufacturing defects or size issues.

Refund Policy: We regret to inform you that we do not offer refunds. Only exchanges are allowed for manufacturing defects and size issues within 7 days. Thank you for your understanding.

Cancellation Policy: The cancellation request can be done within 24 hours of placing the order before Dispatching Your Product to you. If the order is shipped from the warehouse, it cannot be canceled.

Need help? Contact us at thefrostindia@gmail.com.